Moroccan Bread Baskets - 2 Sizes

NZ Delivery

To ensure you always pay a fair price for delivery you will be presented with exact shipping rates in the checkout, based upon the items you order and your delivery address. All packages are sent out of Auckland, New Zealand.

Please allow up to 7 working days for your package to arrive before contacting us. Although we strive to have them arrive in 1-3 working days with rural, public holidays, weekends, or unforeseen circumstances, this can take longer, depending on the shipping option, location and payment option you chose. We strive to complete all orders received as soon as possible.

Once the courier has picked up your order from The Eco Table, you’ll be emailed a tracking number so that you can follow the journey of your parcel. All parcels are set to ‘Authority to Leave’ which means if you’re not home at the time of delivery the courier will leave your parcel in a safe place on your property where possible. They do not require a signature. Please specify at checkout if you would like it left in a particular place on your property. We use Castle Parcels for the majority of New Zealand courier deliveries.

Shipping Rates & Collection Options

• Auckland Metro - $7
• Outer Auckland - $10
• Waiheke Island - $35
• Rest of New Zealand - $15
• Rural New Zealand Shipping - 18
• We offer FREE New Zealand Shipping on all orders $150+

We also offer click and collect from our Auckland store: Parnell Quarter, 69D St Georges Bay Road, Parnell, Auckland,1052. We are closed Weekends and Public Holidays. We try to have all orders ready within 4 hours within our normal shop hours. Monday-Friday: 10am-4.30pm.

sales@theecotable.co.nz  |  +64 (0) 9 377 8925

P.O. Boxes

We are currently unable to ship to P.O. Boxes. If a P.O. Box address is given by mistake we will contact you and this may cause a delay with the delivery of your package.

International Delivery:
If you live outside of New Zealand, please email sales@theecotable.co.nz with your destination (city, postcode and country) and the items you wish to purchase and we will provide you with a shipping cost, if possible.

Any taxes, duty or other fees incurred on arrival will be the responsibility of the customer. Please Note: the quoted shipping cost will not include any extra costs that may occur within your receiving country.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@theecotable.co.nz. Please note that returns will need to our Auckland location.

If your return is accepted, we’ll send yo instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Delivery charges from The Eco Table will not be reimbursed.

The customer is responsible for all costs associated with return of the product to The Eco Table.

We recommend that products returned by post be sent by courier, so you can track the delivery. The Eco table accepts no responsibility for loss or damage occurring in transit on return of any product.

You can always contact us for any return question at sales@theecotable.co.nz.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@theecotable.co.nz.